Our Guarantee

Clear terms, practical follow-up, and real support for families across the DC Metro area.

30-Day Peace of Mind

At Lice Free Noggins DC, we stand behind our work and want you to feel confident long after your appointment is over. If you notice any signs of live lice or viable nits on the treated individual within 30 days of your initial visit, don’t worry—we’ve got you covered. We’ll provide a complimentary re-treatment, with only the follow-up visit fee applying. This guarantee is our way of giving you peace of mind and reassurance that you’re not going through this alone.

How to Keep Your Guarantee in Place

Everyone in the Household Must Be Checked

All household members need to be screened, and if lice or nits are found, treatment must happen the same day. This includes babysitters, grandparents, and anyone with close, regular contact. If your family splits time between two households, both homes must be seen on the same day.

Follow the Aftercare Plan

Your specialist leaves clear aftercare instructions. Following those steps is required to help prevent reinfestation and keep your guarantee active.

Notify Close Contacts

Anyone in close contact during the past two weeks should be notified. Lice spreads easily and often without symptoms, and sharing this information helps prevent it from cycling back to your family.

Severe Cases May Need an Initial Follow-Up

For more advanced infestations, a professional follow-up may be required before the 30-day guarantee period begins. Your specialist will explain this clearly if it applies.

Understanding What Our Guarantee Covers

Our 30-day guarantee does not mean your family will never encounter lice again within 30 days. No lice-removal service can truthfully promise that. Lice spreads through direct hair-to-hair contact, and re-exposure can happen quickly in schools, activities, and social settings.

What our guarantee does provide is financial protection and continuity of care. If live lice or viable nits are identified within 30 days, your family does not have to start over at full-service pricing. We provide the follow-up at a reduced rate.

If our specialist determines signs are consistent with an incomplete treatment on our end, we make it right at no financial responsibility to you. We stand behind the quality of our work.

It is also important to know that if lice were left from the original treatment, trained specialists can usually identify clear evidence quickly, often well within the first two weeks.

If You Find Lice Again

If you have followed the steps above and still find live lice or viable nits, place what you find on a paper towel or in a clear zip-lock bag and send a photo to liceremovaldc@gmail.com.

A Lice Free Noggins DC specialist will guide the next steps and schedule follow-up care under the guarantee terms, with only the reduced per-person follow-up visit fee applying.

Our goal is not only to treat lice once. It is to support your family through the full process with clear communication and dependable follow-through.

Ready To Be Lice-Free Today?

Same-day appointments are often available. Call or text now and we will help your family get fast, professional relief.